Mes clients doivent-ils télécharger une application ?

Non. La carte s'ajoute directement dans Apple Wallet ou Google Wallet en 2 clics. Aucune appli à télécharger, aucun compte à créer. C'est exactement pour ça que le taux d'adoption est si élevé.

Et si mes clients sont peu à l'aise avec le digital ?

Apple Wallet et Google Wallet sont pré-installés sur tous les smartphones modernes. Le process est : scan du QR Code puis 1 tap Ajouter. Moins de 10 secondes. Vous pouvez les aider les premières fois, ils retiennent très vite.

Est-ce compatible avec mon logiciel de caisse ?

Vos équipes valident les passages via une simple app sur leur smartphone. Pas besoin d'intégration caisse, c'est justement ce qui rend le déploiement rapide et universel, quel que soit votre logiciel.

Combien de temps pour lancer mon programme ?

Moins de 24 heures. Après notre appel de 15 minutes, nous configurons tout ensemble. Vous pouvez commencer à fidéliser dès le lendemain matin.

Les notifications push sont-elles vraiment gratuites ?

Oui, 100% gratuites et illimitées. Contrairement aux SMS (0,035 €/message) ou à la pub Facebook, les notifications push via le Wallet ne vous coûtent rien, quelle que soit la taille de votre base clients.

Que se passe-t-il après les 14 jours d'essai ?

Votre carte, enregistrée à l'inscription, est débitée automatiquement en une seule fois pour la mise en place et le premier prélèvement de votre abonnement, sauf si vous annulez avant, en un clic, depuis votre espace Fidel'me (Réglages puis Mon compte). Aucune surprise : rien n'est prélevé avant la fin des 14 jours, et c'est aussi à ce moment-là que le kit PLV est expédié.

Turn every visit

into a loyal customer

FIDEL'ME · Digital loyalty

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FIDEL'ME · Integrated Digital Loyalty

A loyalty card on their phone in 2 taps — no app. You capture their details from the very first visit.

Book my free trial → See how it works

No commitment · Cancel in 1 click during the trial · See pricing · Book now

80%

of paper cards
lost or forgotten

2 taps

to add the card
to their phone

€0

Wallet push notifications
are 100% free

Rollout

4 steps. No technical
skills needed. Live today.

A dedicated advisor guides you from A to Z. Your first loyal customers from day one.

Card created in 24h

A dedicated advisor sets up your program with you: logo, colors, custom rewards.

Support included

Added in 2 taps

The customer scans a QR code and adds the card to Apple Wallet or Google Wallet. Zero app, zero account.

Always in their pocket

Contact details captured automatically

Name, email, phone — captured automatically from the first visit. Your database builds itself.

Zero manual entry

Free & unlimited push notifications

200 SMS = €7. Wallet push notifications are 100% free and land straight on their screen.

100% free

Demo

See it in action

From the first scan to the reward — the full journey in 5 steps.

Scan du QR code affiché sur le flyer du programme de fidélité

Notification de rappel envoyée au client

Suivi de la progression des tampons sur la carte de fidélité

Scanning the QR code

The customer points their camera at the QR code displayed at checkout. No app required — it just works natively.

Adding to Apple or Google Wallet

The loyalty card installs directly in the phone's native Wallet. Always accessible, even offline.

3 days later

Free push notification

You send a promo from your dashboard — it appears on the lock screen of all your customers. Zero cost.

10th stamp — live

The customer comes back. On scan, the 10th stamp is added instantly to their Wallet. The reward unlocks.

Reward unlocked

The customer shows their QR code — you validate in 1 tap. Free coffee, happy customer. The cycle starts again.

Try 14 days free →

Compatibility

In the pocket of
all your customers

Works natively on iPhone & Android — no app to download, no account to create.

Apple Wallet

iPhone 6+ · iOS 9+ · No app

Google Wallet

Android 5.0+ · All manufacturers

2 Mrd+

compatible devices
worldwide

app to download
for the customer

2 taps

to add the card
on the first visit

The card is added with a simple QR code — it then lives in the phone's native wallet, always accessible, even offline.

Loyalty programs

5 ways to
build customer loyalty

Choose the program that fits your business. All are included in your subscription — and fully customizable to your needs.

🎯 Stamp Program

The Stamp Card

The classic, reinvented. No more paper cards lost at the bottom of a bag — the digital stamp is always with your customers, in their Wallet.

🎁 10th free

💰 Cashback

Cashback

Every euro spent earns an automatic credit visible on the card. Your customers watch their balance grow with every visit.

💳 1% credited automatically

🎯 Points

Points

A visible goal is more motivating. The more your customer spends, the closer they get to their reward — progress is visible in real time.

🎁 500 pts = €5 voucher

🏷️ Direct Discount

Direct Discount

Reward loyalty right away. From the very first visit, cardholders enjoy a systematic discount on everything they buy.

✂️ -5% on every purchase

👑 Membership

Membership

Build a base of qualified members ready to receive your promotions. Ideal for one-off events: sales, launches, special occasions.

🎟️ VIP access to exclusive offers

✦ Every program is fully customizable — rewards, thresholds, colors and branding tailored to your business identity.

Aperçu de la carte de fidélité à tampons dans Apple Wallet

Aperçu de la carte de fidélité cashback dans Apple Wallet

Aperçu de la carte de fidélité à points dans Apple Wallet

Aperçu de la carte de remise directe dans Apple Wallet

Aperçu de la carte d'adhésion dans Apple Wallet

Features

Your customers forget you?
Never again.

A complete, 100% automated marketing system that works for you even while you sleep.

01sur 06

In pictures

See the tool
at a glance.

A concrete look at your future management space.

Overview — your whole loyalty activity at a glance

Loyalty cards — create and customize your programs

Scanner — validate a visit in 2 seconds

Promotions — launch a time-limited offer

Campaigns — notify your customers by push, email or SMS

Proven results

What your competitors
already have.

+67%

more spending from a loyal customer versus a new one.

Source: Bain & Company

+23%

increase in visit frequency observed from the very first month of use.

0 €

cost per Wallet push notification — vs €0.035 per SMS.

In 3 weeks, I had 140 active cards. I ran a flash promo on a Friday evening — by Saturday, revenue was up 30%.

Karima B. — Owner of a hair salon, Lyon

For you

Whatever your
business

Fidel'me adapts to every local business — a loyalty program configured for your activity.

🍽️Restaurant ☕Café & Bar ✂️Hairdresser & Barber 🥐Bakery 🍰Pastry shop 💆Spa & Beauty 🏋️Sport & Fitness 👗Fashion boutique

🥦Grocery & Organic 🍕Fast food 💊Pharmacy & Drugstore 👔Dry cleaner 🎨Tattoo & Art 🐾Pet shop & Vet 🔧Auto & Services

Don't see your sector in the list? Contact us — we'll adapt.

Calculator

Enter your numbers.
See what loyalty earns you.

Move the sliders — the calculation updates in real time.

Your parameters

Customers per day 20

Average basket 35 €

Days open / month 26

Loyalty rate 10 %

If just 10 % of your customers come back one more time per month thanks to the card

7 280 €

in extra sales / month

Extra annual sales87 360 €

Loyal customers / month52

Cost of a Start plan79,99 €

Estimated ROI182×

I want these results →

Testimonials

They use it every day.

+30% revenue, 140 cards in 3 weeks, zero ads. Their words, not ours.

★★★★★

"Referrals generated 35% of new customers in 3 months. It's the most profitable marketing tool we've ever used."

👩

Sophie Martin

Institut Bellezza — Bordeaux

★★★★★

"Since push notifications, our customers come back twice as often. We don't spend a cent on Facebook ads anymore."

👨

Antoine Girard

Cave & Terroir — Toulouse

★★★★★

"The interface is so simple that even my least tech-savvy staff picked it up in 5 minutes. Zero training."

👩

Camille Bernard

Maison Douce — Marseille

Comparison

Why Fidel'me
rather than something else?

Paper card, dedicated app, SMS marketing… an honest comparison.

	∞ Fidel'me	Paper card	Dedicated app	SMS Marketing
Monthly price	From €79.99	~0 € but 0 data	200 – 500 €+	50 – 200 €
Setup	✦ 24h, guided	Immediate	3 – 6 months	A few days
Automatic customer data	✓	✗	✓	Partial
Free notifications	✓	✗	✗ Paid	✗ Paid SMS
Zero app for customers	✓	✓	✗	✓
Full customization	✓	✗	Partial	✗
Support included	✓	✗	Paid	Limited

Pricing

"All Inclusive" Plans

No commitment, no hidden fees. Change plan anytime.

Start

Ideal for 1 location

119,99€

/month (billed monthly)

Switch to quarterly or yearly to save

Book your free trial →

What's included

✓ 5 active promotions
✓ 1 location
✓ 5 Managers
✓ Unlimited customer cards
✓ Unlimited push notifications
✓ Marketing automations (reviews, birthdays, tiers…)

🏆 Recommended

Mid

Up to 5 locations

149,99€

/month (billed monthly)

Switch to quarterly or yearly to save

Book your free trial →

What's included

✓ 10 active promotions
✓ 5 locations
✓ 20 Managers
✓ Unlimited customer cards
✓ Unlimited push notifications
✓ Marketing automations (RFM, follow-ups)
✓ Contest games (wheel of fortune, scratch card)

Business

Multi-site networks & franchises

229,99€

/month (billed monthly)

Switch to quarterly or yearly to save

Book your free trial →

What's included

✓ Unlimited promotions
✓ Up to 10 locations
✓ Unlimited Managers
✓ Unlimited customer cards
✓ Unlimited push notifications
✓ Advanced marketing automations
✓ Contest games (wheel of fortune, scratch card)
✓ API access & integrations
✓ Weekly email report

Setup (one-time payment): 350 € — decreasing based on the commitment period chosen above (monthly €350 · quarterly €275 · yearly €200), regardless of plan.
Includes 24h installation, 7-day support and the in-store starter kit (phone/stand, QR code sticker, NFC counter card, NFC tag).
Nothing is charged at signup: the setup fee is billed with the first subscription payment, at the end of the 14-day trial — that's also when the starter kit is shipped.

🎁 14 days free

⚡ Installed in 24h

📞 7-day support

📱 Smartphone provided

💳 Charged only after the trial

FAQ

Frequently asked questions

We're here to help — ask your question

No. The card is added directly to Apple Wallet or Google Wallet in 2 taps. No app to download, no account to create. That's exactly why the adoption rate is so high.

Apple Wallet and Google Wallet come pre-installed on every modern smartphone. The process is: scan the QR code → 1 tap "Add". Less than 10 seconds. You can help them the first few times — they pick it up very fast.

Your team validates visits with a simple app on their smartphone. No POS integration needed — that's exactly what makes rollout fast and universal, whatever your system.

Less than 24 hours. After our 15-minute call, we set everything up together. You can start building loyalty from the very next morning.

Yes, 100% free and unlimited. Unlike SMS (€0.035/message) or Facebook ads, Wallet push notifications cost you nothing — no matter the size of your customer base.

Your card, saved at signup, is charged automatically in a single payment for the setup fee and the first subscription payment — unless you cancel beforehand, in one click, from your Fidel'me account (Settings → My account). No surprises: nothing is charged before the end of the 14 days, and that's also when the starter kit is shipped.

Turn every visit

into a loyal customer